BASELINE | MARCH/APRIL 2010 | ISSUE 103

24|
COVER STORY
NYC’s IT
ROAD MAP

TECH IN THE CITY

Carole Post, the CIO of New York City, has one of the most demanding IT jobs in the world. When she began this position in January, Post was given the monumental task of developing a 30-day report that would be the foundation of an IT road map during Mayor Bloomberg’s third term.

The report is done, and now the really hard part starts: implementing it.

34 | IT INVESTMENTS
RECONCILING IT SPEND WITH C-SUITE EXPECTATIONS

Almost every enterprise is looking for ways to optimize the value delivered by its IT spend. The key is to reconcile IT investments with the business value they help generate.

36 | BUSINESS CONTINUITY
DISASTER-PROOFING IT AFTER KATRINA

After Hurricane Katrina destroyed numerous court documents, Gulfport Municipal Court streamlined its infrastructure, invested in digital imaging and integrated three databases.

28 | CLOUD COMPUTING

COVER PHOTO BY ALAN BLAUSTEIN

CLOUDY SKIES: PUBLIC VERSUS PRIVATE OPTION
STILL UP IN THE AIR
Business and technology managers may be uncertain about
the differences between public and private clouds, but they
need to get up to speed very quickly because the demand for
cloud computing is increasing at a fast clip. Worldwide cloud
services revenue is expected to reach $44.2 billion in 2013,
up from $17.4 billion last year, according to IDC.

38 | VERTICAL VIEW
HEALTH CARE

A HEALTHY TECH FUTURE
Health care providers are turning to a variety of technologies
and processes to improve medical care and trim costs. The
initiatives include electronic medical records, virtualization,
mobility, analytics and telemedicine. And there’s a continuing
emphasis on managing compliance and privacy issues.

1. The QUANTIFIABLE GOALS—and schedule for achieving them—that a company establishes when it undertakes an information technology initiative. 2. THE STANDARD or expected LEVEL OF PERFORMANCE associated with a given TECHNOLOGY initiative.